Last Updated: August 2026

At Candelia, we respect your privacy and are committed to protecting the information you provide when using our website and purchasing our products.

1. Information We Collect

When you place an order, contact us, or use our website, we may collect information such as:

• Name
• Phone number
• Email address
• Billing information
• Shipping address
• Order details
• Information provided while contacting customer support

2. How We Use Your Information

The information collected may be used to:

• Process and fulfil your orders
• Arrange product delivery
• Communicate order updates
• Respond to enquiries
• Provide customer support
• Process returns, refunds or exchanges where applicable
• Improve our products and website
• Prevent fraudulent or unauthorised transactions

3. Payment Information

Payments may be processed through third-party payment service providers.

Candelia does not intentionally store complete card, banking or other sensitive payment credentials on its website. Payment information is handled by the relevant payment service provider according to its security and privacy practices.

4. Sharing of Information

We do not sell or rent your personal information.

Your information may be shared with trusted service providers where necessary to fulfil your order, such as:

• Payment processors
• Delivery and courier partners
• Website/service providers
• Customer support or technology providers

Such information will only be shared where reasonably necessary to provide the requested service.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage and provide a better browsing experience.

You may be able to manage cookie preferences through your browser settings.

6. Data Security

We take reasonable measures to protect personal information against unauthorised access, alteration, disclosure or misuse.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links to third-party websites or services. Candelia is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policies of those websites before providing personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Candelia
📞 Phone: +91 9535413231
📧 Email: candelia734@gmail.com
📍 Address: F302, Alamelu Residency, Abappa Layout, Bangalore, 560076