Last Updated: August 2026
Welcome to Candelia. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. About Candelia
Candelia is a premium gifting and décor brand specialising in handcrafted candles, contemporary décor, and thoughtfully curated gift hampers. Our products are designed for gifting, home décor, celebrations, and special occasions.
2. Products & Product Information
We make every effort to ensure that product descriptions, photographs, colours, sizes and other information displayed on our website are accurate.
As our products are handcrafted, minor variations in colour, texture, finish, shape or detailing may occur. These natural variations are a characteristic of handmade products and should not be considered manufacturing defects.
Product availability, specifications and prices may be changed without prior notice.
3. Orders
Once an order is placed, you will receive an order confirmation through the contact details provided by you.
Candelia reserves the right to cancel or refuse an order in circumstances including:
- Product availability issues
- Incorrect pricing or product information
- Incomplete or incorrect customer information
- Suspected fraudulent transactions
- Circumstances beyond our reasonable control
If an order is cancelled by Candelia after payment has been received, the applicable amount will be refunded to the customer.
4. Pricing & Payments
All product prices displayed on the website are subject to change without prior notice.
Customers are responsible for providing accurate billing and delivery information while placing an order.
Orders will be processed only after successful payment confirmation.
5. Customised & Bulk Orders
Candelia also accepts customised, bulk and corporate gifting requirements.
Customised products may have different pricing, production timelines and order requirements. Such details will be communicated and confirmed before the order is processed.
6. Intellectual Property
All content available on this website, including:
- Product photographs
- Logos
- Brand elements
- Text
- Graphics
- Product descriptions
- Website design
belongs to Candelia or its respective content owners and may not be copied, reproduced, modified or commercially used without prior written permission.
7. Website Usage
You agree not to misuse this website or attempt to:
- Gain unauthorised access to the website
- Interfere with website functionality
- Upload harmful or malicious content
- Use website content for unlawful purposes
- Provide false or misleading information
8. Limitation of Liability
Candelia shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including courier delays, natural events, technical failures, strikes, or other unforeseen circumstances.
9. Changes to These Terms
Candelia reserves the right to update or modify these Terms & Conditions at any time. Updated terms will be published on this page.
10. Contact Us
For questions regarding these Terms & Conditions, please contact us:
Candelia
📞 Phone: +91 9535413231
📧 Email: candelia734@gmail.com
📍 Address: F302, Alamelu Residency, Abappa Layout, Bangalore, 560076